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Just in case you feel that
we haven’t
kept our promise, or feel we have let you down we have
joined the voluntary scheme run by the Ombudsman for
Estate Agents. This scheme provides an independent
adjudicator
for resolving disputes between Member Agencies and any
client or prospective client of the agency, whether they
are a buyer or seller of residential property in the
UK
The Ombudsman is totally independent of the member agencies
and undertakes to provide a Free Fair and Swift review
of any complaint that it receives. This is a voluntary scheme, but we are happy to give
every client our commitment to provide you with the details
for contacting the Ombudsman and to abide by the resolution
they suggest. If you would like more information about
this scheme you’ll find it by clicking on this
link www.oea.co.uk
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